Terms & Conditions 1Malaysia 8 – Official Platform Terms of Use

1 Introduction & Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of the 1Malaysia 8 online platform, accessible via our website and mobile application. The platform is managed and operated by 1Malaysia 8 ("we", "us", "the Company", or "the platform").

These terms form a legally binding agreement between you ("user", "member", or "you") and 1Malaysia 8. This agreement takes effect as soon as you complete the account registration process or access any part of our platform, whichever occurs first.

We encourage you to read this document carefully and keep a copy for future reference. These Terms should be read alongside our Privacy Policy and all applicable guidelines, rules, and additional conditions relating to specific games or promotions available on the 1Malaysia 8 platform.

2 Member Eligibility

To register and use the 1Malaysia 8 platform, you must meet all of the following eligibility requirements:

• At least 21 years old at the time of registration and throughout the duration of platform use;
• Is legally eligible to enter into a binding agreement under applicable law;
• Not be on the self-exclusion list of any recognised responsible gambling programme;
• Not registering in the capacity of a representative, agent, or intermediary on behalf of any third party;
• Not hold any active account or any account that was closed due to fraud or a breach of terms on the 1Malaysia 8 platform.

By registering, you represent and warrant to us that you meet all of the above requirements. 1Malaysia 8 reserves the right to request proof of age, identity, and eligibility at any time. Failure to provide the requested documentation within the specified timeframe may result in temporary suspension or permanent closure of your account.

3 Account Registration

Each user is only permitted to hold one (1) account active on the 1Malaysia 8 platform at any one time. Multiple account registrations — whether using the same or similar name, phone number, email address, IP address, or payment method — are strictly prohibited.

During registration, you are required to provide information that is truthful, accurate, current, and complete. The details you need to supply include:

• Full name as per identity card;
• A valid and active Malaysian mobile number;
• A valid email address;
• Date of birth;
• A secure password.

You are solely responsible for keeping your account login details confidential. All activity that takes place under your account, whether carried out by you or by any other person you have or have not authorised, remains your responsibility. Please contact us immediately if you suspect any unauthorised access to your account.

4 Deposits, Withdrawals & Financial Transactions

All financial transactions on the 1Malaysia 8 platform are conducted in Malaysian Ringgit (RM). The supported deposit and withdrawal methods are as follows:

For withdrawals, the minimum limit is RM30. Withdrawals via eWallet and DuitNow are typically processed within 15 minutes. FPX withdrawals to a bank account may take between one and three hours depending on the bank's operating hours.

1Malaysia 8 reserves the right to request identity verification before processing withdrawals, particularly for first-time withdrawals or amounts exceeding certain limits. Withdrawals may only be made to the same payment method used for the most recent deposit, except in special circumstances approved by our team.

5 Sports Betting

The Sports Betting section of 1Malaysia 8 covers matches from over 80 leagues and tournaments, including the Malaysia Super League, English Premier League (EPL), UEFA Champions League, BWF World Tour (badminton), Thomas & Uber Cup, international cricket, and more.

Bets accepted and confirmed by the system are final and cannot be cancelled, except in the following situations:

• A match is postponed or cancelled before it begins (bet is voided);
• Obvious technical errors in odds-setting that result in unrealistic odds;
• The match is not played on the scheduled date and venue within 48 hours of the original schedule;
• Official results amended by the organising body within the bet settlement period.

For in-play betting (while a match is in progress), odds may change at any time in line with match developments. In-play bets confirmed by the system prior to any odds change are valid and unaffected by subsequent changes.

Minimum and maximum betting limits vary by match, league, and market type. 1Malaysia 8 reserves the right to adjust betting limits at any time without prior notice, including reducing limits for specific accounts based on internal risk assessment.

6 Casino Games & Table Games

The 1Malaysia 8 platform offers a wide range of casino games, including live table games (Baccarat, Blackjack, Roulette, Sic Bo, Dragon Tiger), RNG table games, slots, and poker. All casino games are subject to their respective game rules available within the platform.

The random number generation (RNG) system used for non-live casino games has been audited and certified by a recognised independent international body. The outcome of each round is fully independent and random — previous results have no bearing on future rounds.

For Live Casino, outcomes are determined by the physical actions of a dealer broadcast live in real time via HD video. All rounds are recorded and available for review for dispute resolution purposes.

7 Bonuses, Promotions & Loyalty Programme

1Malaysia 8 offers a variety of bonuses and promotions from time to time. All promotional offers are subject to specific terms stated within each offer. General bonus terms are as follows:

• Wagering Requirements: All cash bonuses are subject to wagering requirements that must be met before any winnings derived from bonus funds can be withdrawn. Wagering requirements are stated in each promotion (e.g. 20x, 30x);
• Validity Period: Each bonus has a validity period within which it must be used. Bonuses not utilised within the specified period will expire automatically;
• Withdrawal Limit: Some bonuses have a maximum winning cap on the amount that can be withdrawn from bonus funds;
• Eligible Games: Not all games contribute equally toward wagering requirements. Typically, slots contribute 100%, table games contribute 10–20%, and certain games may be excluded entirely.

1Malaysia 8 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Any attempt to abuse the bonus system — including but not limited to opening multiple accounts to claim bonuses, using automated software, or collaborating with other members to exploit promotions — is a serious violation that may result in the cancellation of all associated bonuses and winnings, as well as account closure.

8 Prohibited Activities

The following activities are strictly prohibited on the 1Malaysia 8 platform and may result in immediate action, including account suspension, balance forfeiture, and/or legal proceedings:

• Use of automated software, bots, or scripts to place bets or play casino games;
• Match-fixing or any form of manipulation of sporting event results;
• Money laundering or use of the platform for any illegal financial activity;
• Sharing or transferring an account to another party;
• Using confidential or insider information to gain an unfair advantage in betting;
• Attempts to hack, disrupt, or compromise the platform's systems or security;
• Creating multiple accounts to exploit promotional benefits;
• Any form of fraud or misrepresentation directed at 1Malaysia 8 or other users.

9 Account Closure & Suspension

1Malaysia 8 reserves the right to suspend or close a user account at any time, with or without notice, under the following circumstances:

• Violation of any part of these Terms & Conditions;
• Failure to submit the required verification documentation within the stipulated timeframe;
• Activities suspected of being unlawful or fraudulent;
• Self-exclusion requests submitted by the user themselves;
• Upon request by the relevant authorities;
• Account inactivity for more than 24 consecutive months.

Users may also close their own account at any time by contacting our support team. Account closure requests will be processed within three business days. Any valid remaining balance (excluding bonus funds that have not met wagering requirements) will be returned via the same payment method used for the last deposit.

For accounts suspended pending investigation, the account balance will be frozen until the investigation is concluded. 1Malaysia 8 will notify the user of the outcome within a reasonable timeframe.

10 Privacy & Data Protection

Protecting users' personal information is a top priority at 1Malaysia 8. All personal data collected during registration and platform use is secured with 256-bit SSL encryption and managed in accordance with our detailed Privacy Policy.

In summary, we collect and process your personal information for the following purposes:

• Account management and verification;
• Processing of financial transactions;
• Provision of customer support services;
• Fraud prevention and legal compliance;
• Platform improvements and user experience enhancements.

We do not sell or share your personal information with third parties for marketing purposes without your explicit consent. For more information on how we manage your data, please read Privacy Policy our full policy.

11 Limitation of Liability

1Malaysia 8 provides its platform on an "as-is" basis and makes no warranties, express or implied, regarding the reliability, accuracy, or fitness of the platform for any particular purpose, except to the extent required by applicable law.

To the extent permitted by law, 1Malaysia 8 is not liable for:

• Any financial losses arising from the use of the platform, including losses from Sports Betting and casino games;
• Service disruptions caused by factors beyond our control, including internet infrastructure failures, power outages, or natural disasters;
• Any losses arising from unauthorised access to a user's account due to the user's own negligence in safeguarding their password;
• Betting or game outcomes arising from inaccurate or outdated information obtained from external sources.

1Malaysia 8's maximum liability to any user under any circumstances shall not exceed the total net deposits made by that user in the 30 days preceding the claim, subject to applicable law.

12 Responsible Gambling

1Malaysia 8 is committed to promoting responsible gaming. We believe that Sports Betting and casino games should be a source of enjoyable entertainment, not a cause of stress or financial hardship.

Responsible gambling tools available to all 1Malaysia 8 members include:

• Deposit Limit: Set daily, weekly, or monthly deposit limits;
• Loss Limit: Set a maximum loss limit within a specified period;
• Time Limit: Set time limits for each gaming session;
• Cool-Off Period: Take a short break from the platform (24 hours to 30 days);
• Self-Exclusion: Self-exclude from the platform permanently or for a set period.

Once a limit or self-exclusion is activated, it cannot be modified or cancelled by the user until the set period has elapsed. This is to ensure the effectiveness of these tools. For more information and support resources, visit the Responsible Gambling us or contact the national helpline at 1-800-888-728.

13 Changes to Terms & Conditions

1Malaysia 8 reserves the right to modify, add to, or remove any part of these Terms & Conditions at any time. For material changes, we will notify registered members at least 14 days before the changes take effect, via:

• Email to your registered address;
• In-platform or mobile app notifications;
• A clear notice displayed on our website's main page.

Continued use of the 1Malaysia 8 platform after the effective date of any changes will be considered acceptance of the updated terms. If you do not agree with the changes made, you have the right to close your account before the effective date without any penalty.

For minor, non-material changes such as spelling corrections or clarifications that do not alter the meaning, we reserve the right to make such updates without prior notice. The last updated date at the top of this document will always reflect the current version of the Terms & Conditions in force.

14 Contact Us

If you have any questions, concerns, or feedback regarding these Terms & Conditions or any aspect of the 1Malaysia 8 platform, our team is ready to assist:

• Email: support@1malaysia8.com
• Live Chat: Available 24 hours a day, 7 days a week via the in-platform chat icon
• Email Response Time: Within 24 hours on business days

For formal complaints relating to disputed bet outcomes or game results, please submit a written complaint including your account number, the date and time of the incident, and full details of the issue. We are committed to resolving all complaints within 48 hours of receipt.